If you're attempting to activate your account and receive an error message during verification, or if you're having trouble setting up your account for any of the following scenarios, please email us at support@myrous.zendesk.com or click the Submit a request button at the bottom of this page:
- I live in a multi-dwelling property with a shared meter (e.g. unit block, townhouses).
- My property/address already has a user on it (e.g. Landlord/Tenant).
- My property/address has multiple meters.